FAQ
House of Strains is open seven days a week, with extended hours to accommodate our valued customers. You can visit us in-store Monday through Sunday from 11am to 8pm. Alternatively, you can have your order conveniently delivered to your door by placing your online at HouseofStrains.com from 11am to 11pm — 7 days a week.
House of Strains is conveniently located at 16105 29th Ave, Flushing, NY 11358.
Yes, House of Strains offers convenient and discreet delivery services from Manhattan to Montauk from 11am-11pm, 7-days a week.
The delivery fee for House of Strains is a nominal $3 fee charged by our online delivery service provider.
At House of Strains, we offer a diverse selection of premium cannabis products, including but not limited to whole flower, disposable vape pens, 510 threaded vape cartridges, gummy or chocolate edibles, concentrates like badder or hash, pre-rolls, infused products, tinctures, topicals, smoking accessories, and more. House of Strains is also a proud official retailer of Puffco and PAX devices.
No, you do not need a medical marijuana card to purchase from House of Strains. We are a legal recreational dispensary, and anyone 21 years of age or older with a valid government-issued ID can purchase products.
At House of Strains, we accept cash, debit card or Aeropay. For debit card transactions, you must have the physical card present at the time of the transaction. Unfortunately, we do not accept credit cards at this time. Alternatively, for your convenience, House of Strains has an ATM on site.
Currently, NYS law does not allow dispensaries to offer loyalty programs, discounts or promotions; however, there is an amendment that we hope will be passed to allow such programs. When this passes, House of Strains is equipped and ready to go. All existing clients’ previous transactions will be retroactively added to the program and all previous sales will be counted towards your loyalty status.
Yes, per state regulations, House of Strains requires a valid government-issued ID verifying that you are 21 years of age or older for entry and purchase.
Yes, House of Strains is fully licensed by the New York State Office of Cannabis Management. Our license number is CAURD-OCM-24-000123.
Yes, there is FREE street parking available.
Yes, all of our cannabis products are lab-tested to ensure quality, safety, and compliance with New York State regulations.
Due to the nature of the products, all sales are final; however, if you experience any issues with your purchase, please contact us at (718) 799-0081 and we will make be happy to assist you.
House of Strains is pet friendly; however, unless the dog is a service animal, we do request that large dogs please wait outside for the safety and comfort of our other shoppers. For your pet’s comfort, we have a dog bowl with fresh water placed just outside our store daily and free dog treats are available upon request (non-thc).
You can contact House of Strains by calling (718) 799-0081, emailing High@HouseOfStrains.com or dm’ing us og Instagram @hoscannabis.
Yes, according to NYS law, adults 21 years or older can purchase up to three ounces (85 grams) of cannabis flower and up to 24 grams of concentrated cannabis (oils, tincture, edibles, vapes, etc.) in a single day.
To help ensure timely deliveries, please keep your phone’s volume on and avoid using “Do Not Disturb” mode when expecting your order. If the delivery driver arrives and cannot reach you because you’re not home or miss the calls/texts, the order will be returned to the store.
In such cases, you have two options:
- Redelivery: We can redeliver your order for a $50 redelivery fee.
- Partial Refund: If you no longer wish to receive the order, we can issue a refund, minus a $25 undeliverable service fee.
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