House of Strains is open seven days a week, with extended hours to accommodate our valued customers. You can visit us in-store Monday through Sunday from 10am to 10pm. Alternatively, you can have your order conveniently delivered to your door by placing your online at HouseofStrains.com from 10am to 10pm — 7 days a week. Holiday hours may differ. 

Yes, per state regulations, House of Strains requires a valid government-issued ID verifying that you are 21 years of age or older for entry and purchase.

Yes, House of Strains offers convenient and discreet delivery services from Manhattan to Montauk from 10am-10pm, 7-days a week. Holidays hours may differ. 

The delivery fee for House of Strains is a nominal $3 fee charged by our online delivery service provider. 

To help ensure timely deliveries, please keep your phone’s volume on and avoid using “Do Not Disturb” mode when expecting your order. If the delivery driver arrives and cannot reach you because you’re not home or miss the calls/texts, the order will be returned to the store.

In such cases, you have two options:

1. Redelivery: We can redeliver your order for a $25 redelivery fee, which covers the cost of labor, time, and gas.
2. Partial Refund: If you choose not to have your order redelivered, we will issue a partial refund, minus a 20% undeliverable service fee to cover labor, time, gas, and restocking costs.

You can contact House of Strains by calling (718) 799-0081, emailing High@HouseOfStrains.com, using the chat feature on our website and app or dm’ing us on Instagram @houseofstrainsny

Due to the nature of our products, all sales are final. If you experience an issue related to a product or hardware defect — not caused by handling, misuse, or other human error — please contact us within 15 days of purchase at (718) 799-0081, and we’ll be happy to review it.

Yes, there is FREE street parking available. 

Yes, according to NYS law, adults 21 years or older can purchase up to three ounces (85 grams) of cannabis flower and up to 24 grams of concentrated cannabis (oils, tincture, edibles, vapes, etc.) in a single day. 

No, you do not need a medical marijuana card to purchase from House of Strains. We are a legal recreational dispensary, and anyone 21 years of age or older with a valid government-issued ID can purchase products.

At House of Strains, we accept cash, debit card or Aeropay. For debit card transactions, you must have the physical card present at the time of the transaction. Unfortunately, we do not accept credit cards at this time. Alternatively, for your convenience, House of Strains has an ATM on site.  

Yes, House of Strains is fully licensed by the New York State Office of Cannabis Management. Our license number is CAURD-OCM-24-000123.

Yes, all of our cannabis products are lab-tested to ensure quality, safety, and compliance with New York State regulations.

At House of Strains, we offer a diverse selection of premium cannabis products, including but not limited to whole flower, disposable vape pens, 510 threaded vape cartridges, gummy or chocolate edibles, concentrates like badder or hash, pre-rolls, infused products, tinctures, topicals, smoking accessories, and more. House of Strains is also a proud official retailer of Puffco and PAX devices. In addition to cannabis, House of Strains also carries various CBD products that are non-psychoactive.

House of Strains is pet friendly; however, unless the dog is a service animal, we do request that large dogs please wait outside for the safety and comfort of our other shoppers. For your pet’s comfort, we have a dog bowl with fresh water placed just outside our store daily and free dog treats are available upon request (non-thc).